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Philippe Chone – CIO Transformation LIVE

Philippe Chone – CIO Transformation LIVE

DAVID TERRAR [00:00:01] Hi, this is David Terrar reporting for CIO Transformation Live from the Manchester Central event. And I’ve got Phillippe with me. So Phillippe, tell me who you work for, what you do, please.

PHILIPPE CHONE [00:00:11] Hi David, I help company make change happen. I normally work with large financial services organisation bringing digital transformation and program recovery. And what I bring to the table is working at the fulcrum between business, I.T. data and leadership. Making change transformation happen as quickly and as safely as possible.

DAVID TERRAR [00:00:31] Sounds exciting. Now, I know you are speaking at the event today. So what was the topic today?

PHILIPPE CHONE [00:00:35] The topic was doing Machine Learning and A.I. in large financial organisation.

DAVID TERRAR [00:00:41] What kind of things? So just give us some examples.

PHILIPPE CHONE [00:00:43] We work around machine learning as some example of some of the things I’ve done in previous organisation around using computer vision to streamline operation and fast track and improve customer service and customer engagement. So you think about chat board, about computer vision, about predictive analytics and some of the lessons learned, and there’s quite a lot of lessons learned in this quickly evolving field.

DAVID TERRAR [00:01:11] Tell me a few of the kind of key things around the transformation topic that we were talking about earlier.

PHILIPPE CHONE [00:01:16] So A.I. obviously is important it’s all over. It’s a big hype, but it’s hard work, they all project way to use A.I. and we’re not using AI. So almost actually, to be fair, it was more around Machine Learning than A.I. you know in the definition…

DAVID TERRAR [00:01:31] Often the case.

PHILIPPE CHONE [00:01:31] Often the case yet. And if you look at A.I., the definition of A.I. is said to be done by Hollywood these days. Where it’s, you know, it’s Skynet and Terminator. And the reality at the moment, there’s you know, there’s a lot more machine learning happening in the field. We all know in the field of a perfect storm with more compute, more data in the cloud, helping to deliver inference at speed and at scale.

DAVID TERRAR [00:01:56] Excellent. What else have you got out of the event today?

PHILIPPE CHONE [00:01:59] A really good event. A great networking. Great to hear other parts of the industry, what people are doing in other parts of the industry.

DAVID TERRAR [00:02:06] Philip, thank you for telling your story. And if you check back here at CIO Transformation TV and #ciotl, you’ll get more stories like this during the day. Thank you.