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Honeywell Aerospace – New Dassault FalconConnect Platform

Honeywell Aerospace – New Dassault FalconConnect Platform

[00:00:33] And welcome back to Disruptive Live. Honeywell Technology company has released a redesigned FalconConnect for Dassault customers. And it’s an area I’m really, really interested in. And as luck would have it, I have a fantastic guest that I have stolen pieces of. Honeywell. John, welcome. So, John, welcome. Do you want to tell me a little bit about what you do a Honeywell is doing at the moment?

[00:01:02] Absolutely. So Honeywell for decades has been one of the most successful industrial companies in the world. We work in all aspects of either buildings really well known for thermostat’s of all things. Believe it or not, we are well known for what we do in the fuels and the refineries and the industrial business. We have other work that we do with workers and we’re we’re most known in aerospace because of what we do as one of the largest suppliers of avionics engines and ancillary power units in aviation. There is not of about twenty seven thousand business jets and another twenty seven thousand air transport airlines. There’s really not an aircraft that flies in the world that doesn’t have one Honeywell part on it somewhere or a system that operates on that aircraft. So me specifically in the world of Honeywell, I am I have I work in what is called the Honeywell Connected Enterprise, which is a very exciting new business that Honeywell, the strategic business unit, the Honeywell has started. And in the Honeywell connected enterprise, we actually work across all the domains. So we work across the industrial, we work across the plant, we work we’re in worker and we’re also an arrow. I specifically I have responsibility in the Honeywell connected enterprise and Aero. And so we actually bring software, air time, database analytics solutions to the aerospace market.

[00:02:44] So we are helping our aerospace partners, whether they be EMS or operators or airlines, really realise their digitisation goals. That’s where we’re doing today. It’s very fun.

[00:03:01] It sounds like a lot of fun. And I mean, it’s a it’s a huge area and it’s an area that a lot of people are very, very interested in, both from a technology point of view to even a hobbyist point of view. There’s so much to go on. Fun and I could talk to you about this, but we’re not going to talk about everything today. We are just going to talk about you renouncement around Phalcon. So can you tell us a bit more about that?

[00:03:25] Yeah, absolutely. So Honeywell and so Falcon Jet got together and we wanted to really do something different for operators in that fly on. So aircraft.

[00:03:39] And what we wanted to do is we wanted to be able to use the aircraft network, the airtimes services, the ground networks, and then analytics tools in a digital environment to have a better overall experience for an operator. And so what does that mean? So really has this amazing vision to use the data on the aircraft and to use the analytics in the network and the air time services that Honeywell has to better connect an operator with the aircraft. When you look at the business aviation marketplace at any given time, the aircraft can be anywhere in the world. Aircrafts are very sophisticated pieces of equipment and they require a lot of care. The people that fly on business jets. Have a certain way that they want to be treated, the reason why they make the investment in flying on a business jet is for a lot of reasons. No. One, their time is very valuable to you, to them. And so they don’t want to have the time that spent anyone who’s got to go through an airport and sit in TSA security and sit in the lab and sit in the lobby and all of the things associated with it.

[00:04:51] You can waste half a day for three hour flight.

[00:04:54] And in the business aviation marketplace, you are your three hour flight is completely seamless to your entire day because you’re connected and you get to come and go as you please and you land closer to where your destinations are. So one is time and the second is safety. A lot of people don’t. The business aviation environment is a much safer environment for people to be in the they’re not in public settings. You think of high net worth individuals. You think of head of state. You think of even just movie stars. How do they go anywhere without a constant threat of a mob or being bothered or being distracted from really focussing on what they want to focus on that day in business? Aviation is a release from all of that, but it’s an investment to get there. And so.

[00:05:44] When you look at having a business jet, it’s not like an airline where you can have these massive organisations that support the aircraft in business aviation, you really have to be safe. But you also have to have a lot of efficiency and economy around that safety. So how do I know where the aircraft is? How do I know the health of the aircraft? How do I know how many hours or how many landings or what type of landing gets done? So I keep up with all the maintenance events that have to occur.

[00:06:16] How do I keep the pilots connected with dispatch, the owner of the aircraft, the people sitting in the back, they don’t have to call the pilot and tell the pilot, hey, I decided that rather than go to L.A., I need to go to San Francisco. There are secretary knows that there are administrative executive administrative assistant knows that. So now she’s going to communicate that to a scheduler and a dispatcher who has to communicate that to somebody who does the flight plan, who has to communicate that to the place where the aircraft has to land, who has to communicate that to the director of maintenance, who has to be sure that there’s a handler there for the aircraft to put power on the aircraft and take care of the aircraft’s needs.

[00:06:56] All of these things have to happen because a CEO said, I need to be in San Francisco tonight, not L.A. So what if somebody doesn’t pick up the phone? What if somebody misses the email? Then the whole chain falls apart, right, and this is where Distomo realises we need a better digital environment that brings all of this together, and that’s what we do with Forge. So what we do with Forge is we take all the aspects of communicating with the aircraft and we put it in one place so I can see the aircraft, I can see where it is, I can see where it’s going to land.

[00:07:33] And if I need to communicate with the aircraft directly to the pilot, right in the avionics, right on the display, right in front of them, it’s got the little ball that spins around. I just type a message and boom, it pops up right in front of them and the pilot knows what’s going on. And I do it through that interface if I am a scheduler and all of a sudden the schedule from the plane changed from L.A. to San Francisco, I just got a notification and it popped up on the screen and it gave me the actions that I need to do that. I have to perform it. If I’m a flight planning person, the scheduler just want to dispatch and that’s schedule notification. I want to dispatch and they realise, oh, I’ve got to change the flight plan and I got to get it filed and approved by the FAA so I can send it to the aeroplane and the pilot can change the route. If I’m the pilot, I got to get the notification that my flight plan just got updated and I have to execute it into the flight management system. So the aircraft turns right and flies to where it’s supposed to go. If I’m the director of maintenance, I have to know the flight plan change to the aircraft turns. Right. They’re going to need different fuel when they hit the ground. They’re going to need a handler when they hit the ground and they’re going to get a parking spot when they hit the ground. So the director of maintenance just got a notification to send to take care of that and forge ties, all of those people together through those notifications. And each one can see if the other person did it. And if they didn’t, they can alert them to it and if the pilot needs to communicate something to the ground, like, hey, the this particular principal has been hit in the lab pretty hard, make sure somebody helps me in the lab. That can happen. And so now the lab service gets added to the FBO and so all of these things can now happen seamlessly.

[00:09:29] You don’t have you’re no longer constrained by the strength of the human glue that holds it all together. Now, the part that’s more interesting about what we’re doing and how we’re doing it is typically when people bring these solutions to market, they say, I have everything that solves all of your needs. Just buy everything from me. Well, not everybody wants to buy everything from you. Well, maybe they want to buy everything from you, but maybe they don’t want to buy everything from me. So maybe the person who does the scheduling, the scheduling way better than I’ll ever do schedule, maybe where they get their flight planning. Does this flight plan it way better than I’ll ever do flight planning? Maybe the only thing I really do well is connect air time services. And so what we do in Forge is so much different than the way anybody’s ever done anything in aviation before, because what we do is we use API, which are in the world of software technology.

[00:10:28] It’s like a no brainer, right? Everybody uses an API, everybody uses an SDK.

[00:10:32] Everybody exchanges information on the Cloud now seamlessly. But in aviation, that’s not so true.

[00:10:39] And so we just apply these things and then what we do is we use APIs and we use the different partners and then we use our Cloud notification engine, our analytics engine, and we use all these other tools we have so that all these notifications move around seamlessly inside of all of these different best in class tools so that an operator can look at one screen and they get access to their scheduling tool. They look at one screen and they get access to their flight planning tool, their flight planning tool. It doesn’t have to be ours. And we pull all of that together in one spot. And that’s what we’re doing with Balcon. And so now the cell phone and the cell factory, all the DDoS. So things are now part of that overall ecosystem. And so now a person buys a Falcon aircraft, has access to all of this, and the Falcon has access to it so they can provide that better operating experience through to sell Falcon.

[00:11:44] And I’ll pick up on a couple of your statements, John, you’ve been you’ve mentioned essentially real time the alerts. You’ve touched on cyber security, monitoring, aircraft tracking, flight planning. There’s a lot going on there. What was I mean, what did the development cycle look like? I mean, that’s a huge undertaking.

[00:12:07] Yeah. We’ve been we’ve been building all of the back and the components, the technology stack we’ve got, we are part of an overall forge.

[00:12:18] So when I talk about industry plant worker building this overall forge, that we have to be very cost prohibitive. It would be impossible to be cost prohibitive for me to do this outside of a bigger Honeywell industrial environment, because the platform that I work on is the same platform everybody else works on. The tools that I use are the same tools that everybody uses. So licencing fee alone for these software based tools that work in a Cloud, a platform that works in a Cloud environment, I don’t have enough scale aviation to make that work, but I’m just one of the people who uses the tools and a much bigger multibillion dollar corporation. And so I’m able to now deliver these Cloud services securely and cost effectively to Dezso, who has an even smaller pool of people to work with to try to afford to do all of this so we can bring the economy up, Honeywell down and make it work cost effectively for an air framer. So to provide a better experience to their operators.

[00:13:27] I mean, this this kind of breaking things down and saying, here’s an API, you can put this in and you can add this in this in this it’s I mean, this is definitely where the general market is going.

[00:13:41] But a lot of this this is what people have come to expect. I mean, you’ve got you’ve got a wide range of clients. I mean, how how did they find this introduction of this new system of benefits that they see from this?

[00:13:55] I’ll break that up into two different ways. The first is. When a customer first comes and look at the store, they’re confused, they don’t quite understand, the first thing they say is, well, who can see the data?

[00:14:08] Right. And then they worry about what do I want them to see the data? And I said in their responses, well, you do when something’s wrong. Right. But maybe you don’t want to see it all day long, every single day. So. So there’s a lot of confusion. There’s a lot of fear. A lot of worry. Then on the API partner side, there’s a lot of confusion and there’s a lot of fear and there’s a lot of worry because it’s like, well, all my competitors see my data.

[00:14:35] How do you keep that secure? So you have a story that goes through their Nurse Abernathy’s and there’s all this different firewall and security procedures. Then there’s the next piece of the conversation. When you get past that, first part of it is, well, these are all the things I wanted to do that it doesn’t do. Nothing’s ever enough. Right. That’s why there’s an iPhone 12 pro, because even the iPhone five wasn’t enough. They needed Abreau. So this is really what the marketplace truly breaks down into is once people become accustomed to what these tools do for them and how they can interact and how it simplifies things, how it gives them the peace of mind and assurance that someone else did their bit and they won’t be held culpable or responsible or they’re in the loop of what’s actually going on.

[00:15:29] And they don’t find out in the last minute it’s a fire drill for them. Then all of a sudden their world kind of opens up and they’re like, well, how about all these other things you wanted to do? How about all these other things? Can you do this? Can you work with this one on the list of API partners that we’re getting from the customer that they want us to execute by tomorrow is it comes out really quick. So for us, it’s more a matter of managing expectations, having a deliberate rollout process and making sure that we make the right prioritisation calls.

[00:16:03] So it’s been.

[00:16:05] It’s been a mix, it’s been an interesting mix. Well, I been asking the really the final UNF question, John, you’ve announced this big announcement.

[00:16:16] But, you know, I, I just want to ask what’s in the future? What are you going do?

[00:16:23] So a lot of exciting things in the future, I think would put the most interesting aspects that the future bearing have to do with better integration with the avionics themselves. So the ability to use all of these real time analytics so that we can use artificial intelligence and we can actually ask pilots if there are different things that they would like to do in real time based upon the profile of the passengers on the aircraft. And to give a good example of that is in the United States, the thunderstorms start in Canada and they move their way down to Texas because that’s the way the wind moves.

[00:17:12] And because of that, traffic gets backed up and you can’t think of an aeroplane like how does an aeroplane traffic get backed up, but it gets backed up.

[00:17:22] And this happens every year and happens every year during thunderstorm season. And it’s bad in Iowa. And then it works its way down to Texas and you end up sitting on the ramp in Texas where we can look at these trends and we can use artificial intelligence and we can tell a pilot like five minutes after takeoff, hey, you’re across the United States two hours from now. We recommend you change your route now and we recommend you land here and you take on more fuel because you’ll get out in front of this problem. Kind of like the way Waze works when you drive your car.

[00:17:55] You guys use weights over there, you know, but is the right sharing the applications that when you’re driving like the old sat nav systems?

[00:18:08] I can’t drive. So I don’t know. I just say yes. Yes, let’s just.

[00:18:13] So anyway, Siri will tell you when you’re driving and you’re using Siri for directions, there’s traffic ahead. We recommend this other and you don’t do that today in the aviation marketplace because we don’t have that level of sophistication. But we’re going to be rolling things like that out moving forward. And it’s really exciting because once you built the technology infrastructure, it becomes very easy to advance it and bring out more and more features and capabilities.

[00:18:40] Hello, it’s John, it really is fascinating stuff, and I really, really just want to say I could talk to you about this all day. However, we are out of time. But John Pearson. Well, thank you very much.

[00:18:53] Thank you so much. I appreciate it. Take care now.